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SECURITY GUARDS |
Our service
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In Canada, this service is available only in the province of Quebec. |
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The qualifications, aptitudes and performance of our security guards meet or exceed all industry standards. Our service is highly customer oriented, and our personnel management philosophy ensures the highest quality of staff. |
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Fields of expertise
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| Assets protection |
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| | Access control |
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| | Physical and electronic surveillance |
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| | Site patrol and inspections |
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| | Emergency response |
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| Personal protection |
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| | Close protection / bodyguards |
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| | Security drivers |
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| | Residential security / family protection |
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| Special corporate requirements |
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| | Crowd control during special events, labour disruptions, etc. |
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| | Customer service / receptionist / visitor control |
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Recruitment and selection process
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| 1. | Sourcing through internal and external data banks, references, networking, and focused ad campaigns |
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| 2. | Pre-selection of candidates / screening of résumés |
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| 3. | Compliance to hiring qualifications check, including validation of permits and licenses |
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| 4. | Preliminary interviews |
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| 5. | Aptitude test battery, including: |
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| | General aptitudes tests |
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| | Psychometric tests |
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| | Knowledge of universal security principles and best practices |
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| | Knowledge of applicable laws and regulations |
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| | Knowledge of security equipment, systems, technologies and standard procedures |
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| | Written and verbal communication tests in English and/or French |
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| | Work-related scenarios and role plays |
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| | Supervisory/managerial skill tests – when applicable |
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| | Special aptitude tests (e.g. close protection techniques) – when applicable |
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| 6. | Secondary focused interviews |
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| 7. | Security background investigation, including (where permitted by law) the following checks: |
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| | Criminal records |
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| | Civil records |
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| | Academic background |
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| | Employment history |
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| | Credit history |
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| | Personal references |
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| 8. | Medical exam, drug test and/or fitness test when required by the client |
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Training and pre-assignment procedures
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| Formal security training provided by a recognized academic institution is a prerequisite |
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| On-location or off-site induction/orientation training focusing on Standard Operating Procedures and assignment-related requirements |
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| Presentation of the Leclair Code of Ethics, and signing of a personal commitment |
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| Signing of a Confidentiality Agreement |
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Quality control
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| Regular meetings with client to discuss guard-related issues and to follow-up on specific matters |
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| Stringent on-site supervision |
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| Unannounced inspections at irregular intervals |
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| Regulated reporting procedure |
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| Recurrent assignment-related knowledge tests |
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| Periodic performance appraisals with interviews |
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| Recurrent training |
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| Client satisfaction surveys |
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Other related services
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| Security for executives |
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| Security for special events |
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| Security personnel recruitment |
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| Security personnel evaluation |
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| Security personnel training |
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| Standard Operating Procedures (SOP) manual for security personnel |
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| Selection of a supplier of security guards (outsourced management of a Request for Proposals) |
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| Careers: Apply for the position of security guard |
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